About Us

Quality & Patient Safety

Our commitment is to YOU!

Your health is our main concern. And our success is your well-being. That's why patients safety is our priority. We are leading the way through best practices and improved technology. We encourage you to actively participate in your healthcare to keep you safe and healthy.

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Patient Safety & Quality Improvement Initiatives

Memorial Hospital employs many ongoing patient safety and quality strategies as part of a dynamic performance improvement program and is recognized by The Joint Commission as a Top Performer in Key Quality Measures. Outcomes include decreased hospital length of stay, decreased patient mortality, and decreased complication rates. Examples of patient safety and quality activities include:

  • Participation in a formal Patient Safety Organization (PSO).
  • Site specific and enterprise wide evidence based, patient centered, physician led clinical excellence initiatives designed to reduce avoidable clinical variation through transparent review of clinical performance data, analysis and application of best clinical evidence and practices, collaborative dialogue amongst hospital staff, medical staff, and clinical leaders.
    • Including: Acute Myocardial Infarction, Sepsis, Hip & Spine, Stroke, Heart Failure, Pneumonia, Chronic Obstructive Pulmonary Disease (COPD)
  • Clinical Safety Improvement Program (CSIP) which implements patient safety initiatives aimed to reduce the number of adverse events reduce patient harm and promote and further develop the patient safety culture.
    • Including: Development and training of High Reliability Organizational expertise, Evidence Based Care management, IV Smart Pump Safety, and Safe Procedural and Surgical Verification.

Compassionate & Qualified Healthcare Team

Memorial Hospital relies upon industry practice when developing staffing plans that reflect the needs of the patient population and match the skills and experience of the staff. We implement staffing levels that are flexible and account for changes; including intensity of patient's needs, the number of admissions, discharges and transfers during a shift, level of experience of nursing staff, layout of the unit, and availability of resources (ancillary staff, technology etc.) to ensure appropriate number and mix of nursing staff which is critical to the delivery of quality patient care.

Tactics to ensure adequate and competent staffing include a variety of programs and business relationships with local colleges and staffing agencies. Examples of such include a comprehensive in-house training program (StaRN), clinical alliances with local nursing schools, and a business relationship with Parallon Workforce Solutions.


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